1. Privacy Policy
At GDITech.COM, we are committed to protecting your privacy. We use the information we collect about you to process orders and to provide a more personalized shopping experience. We may use the information we collect occasionally to notify you about important functionality change to the website, new services, and special offers we think you'll find valuable.

When you order, we need to know your name, e-mail address, and shipping addresses. This allows us to process and fulfill your order and to notify you of your order status.

We do not sell or trade your personal information to others. We may release account information when we believe, in good faith, that such release is reasonably necessary to (1) comply with the law, (2) enforce or apply any term(s) of our user agreement(s) or (3) protect the rights, property or safety of GDITech.com, our users, or others. By using our website, you consent to the collection and authorized use of this information by GDITech.com. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

Back

2. Typographical Errors
GDITech.com shall have the right to refuse or cancel any order placed for products listed with typographical errors, e.g. incorrect prices -- whether or not the order has been confirmed. If your check has already been withdrawn for the purchase and your order is canceled, GDITech.com shall issue a credit to your account the same amount charged.

Back

3. Order Acceptance Policy
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. GDITech.com reserves the right at any time after receipt of your order to accept or decline your order for any reason. We reserve the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item.

Back

4. Payment and Shipping Policies
- Credit Cards
We accept Visa and Master cards.

- Money Orders, Cashier's Checks, Company Checks & Personal Checks
GDITech.com accepts money orders, cashier's checks, personal checks and company checks in US Dollars only. Orders are processed when funds are actually cleared and deposited into our account. GDITech.com cannot guarantee the availability of a product by the time funds clear or payment is received. We will charge a $25 fee on all returned checks.

For International Customers: We may require an international order to be paid by Money Order or Cashier's Check. International orders will be shipped via the U.S. Postal Service Priority or Express Mail unless you request otherwise, and the S&H fee will differ from the standard one (please send shipping inquiries to: shipping@gditech.com). Tracking information may not be available. International S&H fees will be quoted and e-mailed to customers separately after we receive your order.

Back

5. Pricing
We offer you consistently low prices at our site. All prices are listed in U.S. dollars. We do not have a price-match policy at this time.

Despite our best efforts, some items at our site are mispriced. Please note that we verify prices as part of our shipping procedures.

- If an item's correct price is lower than our stated price, we charge the lower
  amount and ship you the item.
- If an item's correct price is higher than our stated price, we will, at our discretion,
  either contact you for instructions before shipping or cancel your order and notify
  you of such cancellation.

Back

6. Cancel Order
Your order cancellation is completed only after you received the cancellation confirmation e-mail from us. In case the cancellation is unsuccessful (i.e. we shipped out your order already), you have two choices: 1. Accept the order (i.e., forget about the cancellation); OR 2. Refuse shipment (i.e., not accept delivery from U.P.S. or any other shipping entity we use). By refusing shipment, you authorize us to charge you an additional ten dollars ($10.00) per box (to defray the charge our shipping carrier will charge us for a refused shipment). In any of the cases above, shipping and handling charges will NOT be refunded. Requesting the cancellation after the order processed, you authorize us to charge eight dollars ($8) per order (e.g. to defray the processing charge, our credit card center will charge us).
Please allow 2-4 weeks for refunds to be processed and credited to your account.

Back

7. Return Merchandise Policy

To return any merchandise to GDITech.COM (regardless of the reason for the return), you must first obtain a Return Merchandise Authorization (RMA) number. To obtain an RMA number, simply click the "RMA Request" on our home page and provide the following information:

1. Invoice/order confirmation#
2. Product Sku# (if available)
3. Quantity
4. Product serial# or model #
5. Problem description

We will email you the approved RMA#. Please send back the RMA Product(s) along with the RMA# on the package and including a copy each of the relevant invoices. All returns are subject to prior approval. Please Note: We reserve the right to refuse or return any products we receive without an RMA number. Products received without an RMA number may cause a delay in processing the RMA.

General Terms and Conditions

All returns must be sent freight prepaid within twenty (20) days of the RMA number issuing date. The customer is responsible for paying the shipping cost and insurance when returning products to GDITech.COM. We recommend returned items be shipped via couriers that issues a tracking number and insure the package against loss or damage. Collect shipments will not be accepted. Shipping & handling charges are not refundable. Please allow 2-4 weeks for refunds to be processed and credited to your account. All items must be in their original packaging and in a resellable (as new) condition when received. Please be sure to include all of the original material that the manufacturer included with the merchandise (manuals, warranty cards, cables, etc.). Any discrepancies could result in a delay or partial forfeiture of your refund. Defective software products may only be replaced with the same title. When a product is returned for Warranty Service, GDITech.COM, at its option, will repair or replace the product and ship the repaired or replaced products to the customer at our expense. If the product cannot be repaired, GDITech.com, at its option, will refund or replace with an equivalent or better model to you.

If, in its sole discretion, GDITech.com decides to issue a refund for shipping and handling charges, such a refund shall be based on UPS/Ground charges or USPS First Class postage - whichever is less.

Any items sent back for RMA services will be tested. If an item is tested and is determined to be either (1) not defective or (2) physically damaged by the customer, the customer will be charged at the current rate of $65/hour ($30 minimum charge). The physical damaged item is out of warranty service and may be repairable at current repair rate of $65/hour with a minimum of $30 flat fee.

Back

8. Warranty Policy
GDITech.com offers a limited warranty against defects in material and workmanship for computer hardware products we sell. This limited warranty extends for one year from the date of invoice - unless stated otherwise on our website. During the warranty period, GDITech.com will repair or replace, at its sole discretion, any product that proves to be defective. This limited warranty does not apply to any products that are subjected to improper freight/handling, abuse, neglect, or unauthorized repair or installation. Any repair or installation not authorized by GDITech.com in writing shall act as an implied waiver of this limited warranty and relieve GDITech.com of any further obligation to the customer. Manufacturers may provide their own, separate warranties in additional to that which is provided by GDITech.COM.

Back